Communication/Spam Policy

Welcome to SAMMADHN WEB SOLUTION PRIVATE LIMITED!!! Thanks for using our services (“Services”). The Services are provided by SAMMADHAN, located Basirhat, West Bengal – 743411 India, also known as Sammadhan Web Solution Private Limited.

By using our Services, you are agreeing to this terms/policy. Please read them carefully. Your use of SAMMADHAN services on our Website or Mobile App is governed by the following terms and conditions (Terms):

  • Sammadhan Web Solution may send alerts to the mobile phone number provided by you while you registered/enquired on the Sammadhan Web Solution Private Limited Platform for the service or on any updated mobile number subsequently provided by you on the Sammadhan Web Solution Private Limited Platform, via e-mail or push notifications. The alerts will be received, in case of SMS when the mobile phone is in ‘On’ mode to receive the SMS, in case of e-mail, only if the e-mail servers and e-mail ids are in functional condition, and in case of push notifications, if the user has enabled the receipt of such notifications. If the mobile phone is in ‘Off’ mode or if the e-mail servers or ids are not functional or if the push-notifications feature has been turned off, then you may not get the alert at all or get delayed messages.
  • By making use of our Website/Mobile Application by furnishing your personal/contact details, you hereby agree that you are interested in availing and/or purchasing the products/services that you have selected. You agree that we may contact you either electronically or through phone, to understand your interest in our products and/or services and to fulfill your demand. You also agree that we reserve the right to make your details available to any of our authorized members/agents or franchisees and you may be contacted by them for information and for sales through email, telephone, and/or SMS. You agree to receive promotional materials and/or special offers from us through email or SMS. If you disagree with our Terms of Use (ToU) from www.samadhanweb.in, please do not use our Website/Mobile Application from any mode/means.
  • Sammadhan Web Solution Private Limited will make best efforts to provide alerts via SMS/e-mail/push notifications and it shall be deemed that you shall have received the information sent from Sammadhan Web Solution Private Limited as an alert on the mobile phone number or e-mail id provided during the course of, or in relation to, using the Sammadhan Web Solution Private Limited any website/application or availing any Sammadhan Web Solution Private Limited Services. Sammadhan Web Solution Private Limited shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. You cannot hold Sammadhan Web Solution Private Limited liable for non-availability of the SMS/email/social media alert/push notifications service in any manner whatsoever.
  • The SMS/e-mail alert/push notification/Social Media service provided by Sammadhan Web Solution Private Limited is an additional facility provided for your convenience and that it may be susceptible to error, omission and/or inaccuracy. In the event that you observe any error in the information shared/provided in the alert, it is your duty to immediately inform Sammadhan Web Solution Private Limited and Sammadhan Web Solution Private Limited will make best possible efforts to rectify the error as early as possible. You shall not hold Sammadhan Web Solution Private Limited liable for any loss, damages, claim, expense including legal costs that may be incurred/suffered by you on account of the SMS/e-mail alert/push notification/Social Media facility.
  • The clarity, readability, accuracy, and promptness of providing the SMS/e-mail alert/push notification/Social Media service depend on many factors including the infrastructure and connectivity of the service provider. Sammadhan Web Solution Private Limited shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever.
  • You will indemnify and hold harmless Sammadhan Web Solution Private Limited and the SMS/e-mail service provider including its officials from any damages, claims, demands, proceedings, losses, costs, charges and expenses whatsoever including legal charges and attorney’s fees which Sammadhan Web Solution Private Limited or the SMS/e-mail service provider may at any time incur, sustain, suffer or be subjected to as a consequence of, or arising out of, any of the following:
    • (i) misuse by you or improper or fraudulent information provided by you;
    • (ii) incorrect number or a number that belongs to an unrelated third party provided by you; and/or
    • (iii) the customer receiving any message relating to the reservation number, travel itinerary information, booking confirmation, modification to a ticket, cancellation of ticket, change in bus schedule, delay, and/or rescheduling from Sammadhan Web Solution Private Limited and/or the SMS/e-mail service provider.
  • You will receive informative messages/information via SMS, email, and phone call regarding what Sammadhan Web Solution Private Limited perceives to be of your interest based on your usage history and browsing history (which information may be shared by Sammadhan Web Solution Private Limited with its affiliates). This includes providing information relating to offers, discounts, and general information by Sammadhan Web Solution Private Limited. In case you do not want such information, you have to explicitly ask to be excluded.

I/We further authorize Sammadhan Web Solution Private Limited to keep me/us informed (via telephone, SMS, WhatsApp, mail, email, etc.) for all promotional schemes and/or activities.